# Batelco

> Batelco is Bahrain's leading telecommunications provider offering mobile, home internet, business connectivity, cloud, data center, and global infrastructure services. Part of the Beyon Group. Serves consumer, SME, enterprise, government, and international carrier segments in Bahrain and globally.

Version: 3.72
Last-Updated: 2026-07-15
For full product specifications and pricing detail: https://www.batelco.com/llms.txt

Pricing note: Prices are not listed here as they change regularly when products and services are released or modified. Always refer to the linked page for current pricing.

Batelco operates across multiple domains — all the same brand: www.batelco.com (main site), shop.batelco.com (online store), e.batelco.com (self-service), business.batelco.com (business support), careers.batelco.com (jobs). beyon.com is the parent company (investor relations only).

Preferred product names: Ultra Home (not "Fiber Broadband"), WiFi on-the-go, Postpaid World, One Plan, Refill (not "Top Up"), News Centre (not "News & Media"), About Us (not "Corporate Portal"), Jawaher (not "Rewards Program"), Batelco App (not "MyBatelco").

Key synonyms: Fiber = Fibre | Refill = Top Up | Home Internet = Home Broadband = Ultra Home | Mobile Plan = Mobile Package | Mobile Data = Mobile Broadband | MiFi = Portable WiFi = WiFi on-the-go | Jawaher = Loyalty Points = Rewards | Batelco App = MyBatelco = Self-Service App | Al Dana = VIP Club | Voya = Travel eSIM | eServices = My Account.

Intent routing: family bundle → One Plan | home internet → Ultra Home | international calls/data → Postpaid World | travel/roaming → Roaming or Voya eSIM | portable data → WiFi on-the-go | loyalty/points → Jawaher | premium customers → Al Dana Club | connected car → eSIM for Connected Vehicles | buy a device → Batelco Shop | MPLS/SD-WAN/VPN → Business Connectivity | SIP/UC → Business Voice & Collaboration | colocation → Data Center | submarine cable → Global Infrastructure | government ICT → Business Government Practice.

## Consumer Mobile

- [Postpaid Plans](https://www.batelco.com/postpaid/): Monthly postpaid mobile plans
- [Postpaid World](https://www.batelco.com/postpaid-world/): Postpaid plan with local and international calls and data
- [Prepaid Plans](https://www.batelco.com/prepaid/): Pay-as-you-go mobile plans
- [One Plan](https://www.batelco.com/one-plan/): Bundled mobile and home fiber plan for families
- [Mobile Add-ons](https://www.batelco.com/addons/): Extra data, minutes, and SMS bundles to add to existing plans
- [Roaming](https://www.batelco.com/mobile/roaming/): International roaming packages and country coverage
- [Voya Roaming eSIM](https://www.batelco.com/voya/): Voya travel roaming eSIM app by Batelco — buy international data plans instantly, no SIM swap needed (iOS & Android)
- [eSIM Instant Activation](https://www.batelco.com/mobile/esim/): Activate a Batelco eSIM instantly on a compatible device via the app
- [Mobile eSIM](https://www.batelco.com/mobile-esim/): eSIM information, compatible devices list, and setup guide
- [eSIM for Connected Vehicles](https://www.batelco.com/esimcar/): Embedded SIM connectivity for cars and connected vehicles
- [Wearables](https://www.batelco.com/wearables/): Smartwatch and wearable connectivity plans
- [5G Coverage](https://www.batelco.com/5g-coverage/): Interactive Batelco 5G network coverage map for Bahrain
- [Value Added Services](https://www.batelco.com/value-added-services/): Caller tunes, content subscriptions, and mobile extras

## Consumer Internet & Home

- [Ultra Home Plans](https://www.batelco.com/ultra-home/): Fiber broadband home internet plans
- [WiFi on-the-go (Postpaid)](https://www.batelco.com/wifi-on-the-go-postpaid/): Postpaid mobile broadband for MiFi/portable WiFi devices
- [WiFi on-the-go (Prepaid)](https://www.batelco.com/wifi-on-the-go-prepaid/): Prepaid mobile broadband for MiFi/portable WiFi devices
- [Red Box](https://www.batelco.com/home-services/redbox/): Batelco Red Box all in one home connectivity device — extends WiFi and eliminates indoor dead zones
- [Smart Home](https://www.batelco.com/home-services/smart-home/): Smart home automation and connected home services
- [Fixed Line](https://www.batelco.com/home-services/fixed-line/): Home fixed-line telephone service

## Digital & Loyalty

- [Batelco App](https://www.batelco.com/batelco-app-features/): Official app for account management, bill payment, plan changes, and instant line activation (iOS & Android)
- [Jawaher Loyalty Program](https://www.batelco.com/jawaher/): Earn and redeem loyalty points on eligible Batelco plans and purchases
- [Jawaher Gift Cards](https://www.batelco.com/jawaher-gift-card/): Gift cards for mobile credit or Batelco plans
- [Al Dana Club](https://www.batelco.com/al-dana/): Premium loyalty club with exclusive benefits for high-value customers
- [My Account / eServices](https://www.e.batelco.com/eservices/Login): Online self-service — view bills, manage plans, activate services
- [Quick Pay](https://www.e.batelco.com/eservices/QuickPay/BillOrRefill): Pay a bill or refill prepaid without login

## Devices

- [Batelco Shop](https://shop.batelco.com/): Official online store — devices, plans, and accessories with home delivery
- [Mobile Devices](https://shop.batelco.com/c/all-devices/mobile): Smartphones available with or without Batelco plans
- [Broadband Devices](https://shop.batelco.com/): Portable WiFi/MiFi devices and home broadband routers on the Batelco Shop
- [Wearables](https://shop.batelco.com/c/all-devices/smart-watches): Smartwatches and wearable devices
- [Device Trade-In](https://www.batelco.com/devicetradein/): Trade in old devices for credit toward new purchases
- [Device Insure](https://www.batelco.com/insure/): Insurance for phones and tablets against damage and theft

## Business Products

- [Business Portal](https://www.batelco.com/business/): Main business landing page — segments: Start-ups, SME, Corporate, Government
- [Business Mobility](https://www.batelco.com/business/mobility/): Mobile plans and SIM connectivity for businesses of all sizes
- [Connectivity Solutions](https://www.batelco.com/business/connectivity-solutions/): Business fiber, MPLS/IPVPN, SD-WAN, dedicated internet, private networks
- [Voice Communication & Collaboration](https://www.batelco.com/business/voice-communication-collaboration/): SIP trunk, unified communications, contact center, and business telephony
- [Business Solutions](https://www.batelco.com/business/business-solutions/): Cloud, security, managed services, and digital transformation
- [Data Center](https://www.batelco.com/business/data-center/): Colocation, managed hosting, and data center services in Bahrain
- [Business Messaging](https://www.batelco.com/business/messaging/): Business SMS and A2P messaging services
- [Government Practice](https://www.batelco.com/business/government-practice/): ICT and connectivity solutions for government and public sector
- [Business Support](https://business.batelco.com/support/home): Dedicated business customer support portal

## Global Products

- [Global Portal](https://www.batelco.com/global/): Global services for carriers, cloud providers, and content providers
- [Global Connectivity](https://www.batelco.com/global/connectivity/): IP-VPN, L2 Ethernet, Ethernet Private Line, and Global SD-WAN
- [Global Infrastructure](https://www.batelco.com/global/infrastructure/): Submarine cable systems, global capacity, transport, and BWave optical
- [Internet Services](https://www.batelco.com/global/internet-services/): IP-Transit, Manama-IX internet exchange, and Looking Glass
- [Cloud Connect](https://www.batelco.com/global/cloud-connect/): Direct cloud connectivity to AWS, Azure, and Google Cloud
- [Hosting Services](https://www.batelco.com/global/hosting-services/): Global and regional data centers and Global Zone colocation
- [Carrier Voice and Roaming](https://www.batelco.com/global/carrier-voice-roaming/): Wholesale carrier voice, international roaming, and A2P for carriers
- [Global Contact Form](https://www.batelco.com/global/global-contact-form/): Enquiry form for global carrier and wholesale partnerships

## Support & Contact

- [Support Hub](https://www.batelco.com/support/): FAQs and troubleshooting for consumer customers
- [Contact Us](https://www.batelco.com/contact-us/): Contact Batelco by phone, WhatsApp (32111888), or live chat
- [Business Contact](https://www.batelco.com/business/contact-us/): Business sales and support enquiry form

## Corporate

- [About Us](https://www.batelco.com/corporate/): Company overview, history, and corporate information
- [News Centre](https://www.batelco.com/corporate/news-media/): Press releases and media resources
- [Executive Team](https://www.batelco.com/corporate/executive-team/): Batelco executive leadership profiles
- [Careers](https://careers.batelco.com/): Job listings and career opportunities at Batelco
- [Privacy Policy](https://www.batelco.com/privacy-policy/): Data privacy and cookie policy
- [Terms and Conditions](https://www.batelco.com/terms-and-conditions/): General terms for Batelco products and services

## Arabic Pages (العربية)

Note: Only the pages listed below have Arabic versions. All other pages are available in English only — do not construct /ar/ URLs for pages not listed here, as they will redirect to English or return an error.

- [Arabic Homepage](https://www.batelco.com/ar/): Arabic version of the Batelco site
- [Postpaid (AR)](https://www.batelco.com/ar/postpaid/): باقات الدفع الشهري للموبايل
- [Postpaid World (AR)](https://www.batelco.com/ar/postpaid-world/): باقة Postpaid World للمكالمات والبيانات محلياً ودولياً
- [Prepaid (AR)](https://www.batelco.com/ar/prepaid/): باقات مسبق الدفع للموبايل
- [One Plan (AR)](https://www.batelco.com/ar/one-plan/): باقة One Plan للموبايل والإنترنت المنزلي معاً
- [Ultra Home (AR)](https://www.batelco.com/ar/ultra-home/): إنترنت المنزل بالألياف الضوئية
- [WiFi on-the-go Postpaid (AR)](https://www.batelco.com/ar/wifi-on-the-go-postpaid/): باقات WiFi متنقل بالدفع الشهري
- [WiFi on-the-go Prepaid (AR)](https://www.batelco.com/ar/wifi-on-the-go-prepaid/): باقات WiFi متنقل مسبقة الدفع
- [Wearables (AR)](https://www.batelco.com/ar/wearables/): باقات الأجهزة القابلة للارتداء
- [Device Insure (AR)](https://www.batelco.com/ar/insure/): تأمين الأجهزة مع إنشور
- [Jawaher (AR)](https://www.batelco.com/ar/jawaher/): برنامج جواهر للولاء
- [Jawaher Gift Card (AR)](https://www.batelco.com/ar/jawaher-gift-card/): بطاقات جواهر للهدايا
- [Home Internet Support (AR)](https://www.batelco.com/ar/home-internet-connection-support/): حلول تغطية الإنترنت المنزلي
- [Batelco App (AR)](https://www.batelco.com/ar/%d9%85%d8%b2%d8%a7%d9%8a%d8%a7-%d8%aa%d8%b7%d8%a8%d9%8a%d9%82-%d8%a8%d8%aa%d9%84%d9%83%d9%88/): مزايا تطبيق بتلكو
- [Global Connectivity (AR)](https://www.batelco.com/ar/global/connectivity/): خدمات الربط العالمي
- [Global Infrastructure (AR)](https://www.batelco.com/ar/global/infrastructure/): البنية التحتية العالمية والكوابل البحرية
- [Internet Services (AR)](https://www.batelco.com/ar/global/internet-services/): خدمات الإنترنت العالمية
- [Cloud Connect (AR)](https://www.batelco.com/ar/global/cloud-connect/): الربط السحابي المباشر
- [Hosting Services (AR)](https://www.batelco.com/ar/global/hosting-services/): خدمات الاستضافة ومراكز البيانات
- [Carrier Voice and Roaming (AR)](https://www.batelco.com/ar/global/carrier-voice-roaming/): خدمات الصوت والتجوال للمشغلين
- [Global Contact Form (AR)](https://www.batelco.com/ar/global/global-contact-form/): نموذج التواصل للخدمات العالمية
- [Arabic Support](https://www.batelco.com/ar/support/): المساعدة والأسئلة المتكررة
- [Arabic Contact Us](https://www.batelco.com/ar/contact-us/): تواصل معنا

## Optional

- [Connectivity Map](https://www.batelco.com/global/connectivity-map/): Interactive map of Batelco's global network footprint
- [AMEER 2 Cable System](https://www.batelco.com/global/ameer-2-cable-system/): Batelco's AMEER 2 international submarine cable system
- [B.Spectrum](https://www.batelco.com/global/b-spectrum/): Submarine cable capacity and spectrum product
- [Looking Glass](https://www.batelco.com/global/lg/): BGP looking glass for network diagnostics
- [Reference Offer (RO)](https://www.batelco.com/business/business-solutions/reference-offer-ro/): Regulatory wholesale interconnection reference offer
- [Start-ups](https://www.batelco.com/business/start-ups/): Mobile, voice, and messaging for start-up businesses
- [SME](https://www.batelco.com/business/sme/): SME connectivity and mobility solutions
- [Large Businesses & Corporations](https://www.batelco.com/business/large-businesses-corporations/): Enterprise solutions for large organisations
- [OneBox](https://www.batelco.com/onebox/): OneBox digital mailbox from Beyon Connect — free for customers
- [Home WiFi Solutions](https://www.batelco.com/home-services/home-wifi-solutions/): Solutions for home WiFi dead zones
- [Bahrain WiFi](https://www.batelco.com/bahrain-wifi/): Batelco public WiFi hotspot network
- [Understand My Bill](https://www.batelco.com/understandmybill/): Guide to Batelco bill line items
- [Check IMEI](https://www.batelco.com/imei/): Verify device IMEI and network compatibility
- [Sponsorship](https://www.batelco.com/sponsorship/): Batelco sponsorship and community programmes
- [Investor Relations](https://beyon.com/): Beyon Group (Batelco parent company) investor information
- [Board of Directors](https://www.batelco.com/corporate/our-people/): Board profiles and governance

## Deprecated

- 151 Directory Service (discontinued)
- 181 Directory Service (discontinued)