Batelco continues to support the ongoing efforts of the TRA and invites all Mobile line owners to register their lines

Batelco, the Kingdom’s leading digital solutions provider would like to take the opportunity to remind its customers about the TRA’s SIM-Card Enabled Telecommunications Services Registration Regulation when registering for mobile services, which came into effect on 12th July, 2017.

The Bahrain Telecommunications Regulatory Authority (TRA) has introduced a regulation governing the registration of both Prepaid and Postpaid mobile SIM-cards for all of Bahrain’s mobile operators, including Batelco. The regulation, which applies to consumer, commercial and government entities, states that all mobile customers are required to complete the registration and verification process for their mobile lines.

With effect from November 2017, all Batelco mobile customers are requested to re-register their Postpaid mobile lines by visting any Batelco shop and providing the following documents, as well as scanning their fingerprint: for Bahraini nationals (valid Bahraini ID (CPR/Smartcard), GCC nationals (valid GCC national ID or valid Bahraini ID (CPR/Smartcard) and Non-Bahraini or non-GCC nationals (valid passport or valid Bahraini ID (CPR/Smartcard). Commercial /Governement entites are requested to provide the following documents: copy of valid Commercial Registration (CR), authorization letter and valid ID (CPR/Smartcard) for the authorized signatory of the entity.

For more information on this process, customers are advised to visit, or contact Batelco personnel by calling 196 or visiting any Batelco Retail Shop, to guide them through the process and provide assistance.

Batelco is required to ensure that, in relation to every mobile service, registration and verification are completed successfully and in accordance with the provisions of the regulation.

Batelco continues to support the efforts of the TRA and works closely with the authority to ensure the delivery of world-class communications services to residents of the Kingdom of Bahrain.

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