Contact us

 

As a Batelco valued customer, we are happy to help you with your enquiries and requests at any of our below contact channels.

Features

-Up to 100G bandwidth
-One stop shop
-Lease & IRU models
-Industry leading SLAs

Technical

  • Connectivity to major submarine and terrestrial network within GCC and beyond
  • Connectivity through FOG, GBI, FALCON/FEA, BGN, TGN, Saudi Causeway (ITC, Mobily, STC)
  • Protected and unprotected solution options
  • Continuously expanding the reach and establishing new cable systems

Reliability

  • SLAs to ensure highest quality and reliability
  • 24/7 Engineer support
  • Superior support quality through Batelco’s NOC
  • Delivery
  • Short delivery time through dedicated support.

Batelco e-Services

Batelco e-Services: A wide range of self care online services
Batelco Live Chat: Chat support channels
Batelco’s online shop: Visit Batelco’s eShop(24×7) for a wide range of services and products delivered at your door steps

Sales Enquiries

WhatsApp channel 32111888: Sales orders and enquiries for a range of consumer products including Devices, Mobile, Mobile Internet, Home Internet, and Fixed services

Helpdesk

Customer Call Centre 196: Mobile, Mobile Internet, Internet, and Fixed services (24×7)

Customer Assisted Calls

24/7 Directory Enquiries 181
24/7 International Country and Area Code Inquiries 151