Batelco has issued a warning to its customers to be aware of fraudulent calls informing them that they have won a large sum of money. Such calls which are generated from a variety of Bahrain mobile numbers and overseas numbers are a constant occurrence these days.

In such cases the callers use Batelco’s name and advise Batelco’s customers that they have won a big cash prize and informing them that they need to take action such as transfer a sum of money to a specified source in order to collect the prize. Additionally, on some occasions, the callers also asks for details such as the number on the customer’s Sim Card and other personal information relating to bank details or passwords.

Batelco strongly advise its customers that these are fraudulent calls. The Company will never ask for personal banking or Sim card information nor ask a customer to transfer money to collect a prize. In addition to fraudulent calls, customers should also be on the alert to fraudulent text messages or emails which promise prizes.

Batelco always uses a professional process to contact its customers to inform them when they have won a prize and the customer would always be invited to Batelco’s Hamala Headquarters or a Batelco Retail Shop to collect any prize in person.