Customer Services

General Info
Bill Enquiries
Retail Shops
Shops List
Inet Prepaid Meter
G.S.M. PUK
Contact us
Main Customer Services
 
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General Information

 

We provide our customers with different service channels to ensure their satisfaction

  1. Retail shops

    2. Customers can subscribe to any of our services by simply visiting the nearest retail shop and completing the relevant application form

    1. Our retail shops are available in different areas of Bahrain to ensure easy access for our customers.
    2. All customers requests can be handled in our retail shops
    3. Bill payment and collect service are available in our retail shops
    4. Please click here for locations and opening hours


  2. Call Centre
    1. Our call centre operates 24hours a day, 7 days a week to provide our customers with full support ensuring their satisfaction.

  3. The Call Centre provides the following services:-

    1. Mobile services support
    2. Fixed line services support and new provisions
    3. Internet services support
    4. Directory inquiry service
    5. Local call assistance “Collect call”
    6. International call assistance
    7. International directory inquiry
    8. Prepaid cards service support
    9. eFax service support
    10. Black berry service support
    11. O-Net service support
    12. Complaints and billing disputes
    13. Fixed line Faults reporting
    14. Telegram service
    15. Bill inquiry and payments for all services

  4. Please click here to get details about our contact numbers and emails

  5. Electronic Channels
  • Please click here to access our eService portal
  • You will need to register as a new user to gain full benefit of our eServices
  • Some services can still be used without registration but requires CPR authentication.