FAQs

• What are the Postpaid service charges?
  Service

  • Change Of OwnerBD 5.25
  • Change Of NumberBD 5.25
  • Number Migration between Postpaid and PrepaidBD 5.25
  • Port-inBD 4.20
  • Line reactivation for temporary supensionBD 3.15
  • SIM Card ReplacementBD 3.15
  • SIM Card Replacement Thunai or TwinBD 5.25
  • New Line RegistrationBD 5.25
  • Printed BillBD 0.788
• What are the Postpaid International calling rates?

  Click here for Batelco Postpaid international calling rates.

• What are Postpaid service short codes?
  Service

  • Send “eService ” to 88188Register to eServices
  • Activate eBilling/Change eBilling email AddressSend “eBill” to 88188
  • Stop Paper BillsSend “STOP BILL” to 88188
  • Bill EnquirySend “ENQ” to 88188
  • Free Minutes and SMS EnquirySend “FREE” to 88188
  • Check Data ThresholdDial *888*1*1#
  • Get installments’ Details on Current PackageSend “INS” to 88188
  • Subscribe to GCC 1 Day Roaming PackageSend “GCC1” to 88188 or Dial *973#
  • Subscribe to GCC 7 Day Roaming PackageSend “GCC7” to 88188 or Dial *973#
  • Subscribe to World 7 Days Roaming PackageSend “WW7” to 88188 or Dial *973#
  • Check GCC1 UsageDial *122*152#
  • Check GCC7 UsageDial *122*153#
  • Check WW7 UsageDial *122*154#
  • Purchase a SimSim Voucher: BD: 1, 2, 3, 4, 5, 10, 20 &30Send “SIMSIM” to 88188
  • Refill a SimSim Voucher on a Prepaid NumberSend “R” to 88188
  • Transfer Credit to a Prepaid NumberSend “T” to 8818
  • Add 1GB Data BundleSend “1GB” to 88188
  • Add 3GB Data BundleSend “3GB” to 88188
  • Add 8GB Data BundleSend “8GB” to 88188
  • Add 20GB Data BundleSend “20GB” to 88188
  • Block SMSSend Block “Sender ID” to 88444
  • Unblock SMSSend Unblock “Sender ID” to 88444
  • Check you Mobile phone number</dial *751#
  • Missed call notification by SMSSend “A” to 88499
    To deactivate, send “D” to 88499
• How to activate/deactivate the Prepaid Packages?
  Weekly Package
  1.250GB

  • ActivationSend “W2” to 88188 or dial *211#
  • DeactivationSend “DW2” to 88188 or dial *211#
  • Check Free Minutes*888*1*1#

  Monthly Package
  8GB

  • ActivationSend “M7” to 88188 or dial *700#
  • DeactivationSend “DM7” to 88188 or dial *700#
  • Check Free Minutes*888*1*1#

  Monthly Package+
  12GB

  • ActivationSend “F10” to 88188 or dial *177#
  • DeactivationSend “DF10” to 88188 or dial *177#
  • Check Free Minutes*888*1*1#

  Youth Package
  10GB

  • ActivationSend “U8” to 88188 or dial *808#
  • DeactivationSend “DU8” to 88188 or dial *808#
  • Check Free Minutes*888*1*1#
• What are the Prepaid service short codes?
  Service

  • Refill Your SimSim AccountDial *125*voucher number#
  • Check Your Remaining BalanceDial *122*60#
  • Check Your Remaining Data BalanceDial *888*1*1#
  • Transfer Credit 53 filsSend “T ” to 88188
  • Check Your NumberDial *751#
  • “Call Me” Service (request a friend/family to call you)Send “c ” to 88333
  • “Refill Me” Service (request a friend/family to refill your account)Send “r ” to 88333
  • Purchase Prepaid voucher through a Postpaid lineSend “SimSim BD10” to 88188
  • SimSim Weekly Package 35 filsSend “W1” to 88188 or dial *200#
  • Free minutes balance check (SimSim Weekly Package)Dial *122*109#
  • SimSim Monthly Package 35 filsSend “M6” to 88188 or dial *660#
  • Free minutes balance check (SimSim Monthly Package)Dial *122*110#
  • 1GB Data (for SimSim Weekly and Monthly Packages) 35 filsSend V1 to 88188 or Dial *911#
  • 3GB Data (for SimSim Weekly and Monthly Packages) 35 filsSend V3 to 88188 or Dial *911#
  • 8GB Data (for SimSim Weekly and Monthly Packages) 35 filsSend V8 to 88188 or Dial *911#
  • 20GB Data (for SimSim Weekly and Monthly Packages)35 filsSend V10 to 88188 or Dial *911#
  • SimSim Twin Turbo Bolt-on 35 filsSend “TT” to 88188 or dial *644#
  • For Special International RatesSend “CALL” to 88188 or dial *666#
  • List of All CommandsSend “H” to 88188
  • Block SMSSend Block “Sender ID” to 88444
  • Check you Mobile phone numberdial *751#
• How do I set up my Batelco Email Service?

  Click here for more information.

• How can I get unlimited usage on my internet line?

  Add the unlimited usage add-on through the mobile app and enjoy watching movies, playing games and making video calls with no limits.

  Monthly

  add-on

  • Unlimited Usage All Traffic
    BD 3.5/Month

  • Sign up now

  Fixed IP address (monthly rental BD10.500 –upon customer request)

  Terms and conditions apply

  Inclusive of VAT