**Ensuring High Levels of Technical Certifications with Global Leaders **

Batelco, Bahrain’s leading business communication solutions provider is proud to announce the achievement of Cisco Gold Certification. To earn this highly acclaimed accreditation, Batelco was required to meet rigorous standards set forth by Cisco in networking competency, service & support and customer satisfaction.

To be a Cisco Gold Certified Partner, Batelco has met the requirements by offering a broader range of certification and expertise in advanced technologies, integrating Cisco Lifecycle Services into its offerings, and by demonstrating a measurably high level of customer satisfaction.

This accreditation provides Batelco with access to comprehensive sales, technical, and lifecycle services training and support directly from Cisco.  Ultimately, this translates into considerable benefits for our customers to serve them better.

Batelco Enterprise Division General Manager Mr. Adel Daylami said that it was a spectacular achievement to attain the Gold certification from Cisco and it is based on dedication, expertise, and a passion for customer service.

“It is the result of Batelco’s major investment in the most advanced technologies and the Company’s ongoing efforts to offer the best services for its customers.”

“Being a major ICT provider, Batelco is striving to attain the highest level of certification from global industry players such as Cisco to further enhance customers’ confidence in the company’s products and services, and thus enhance their experience  with Batelco.”

Cisco Senior Vice President of Worldwide Channels, Mr. Edison Peres, said “we are committed to providing the tools, training and programmes that facilitate partner growth, differentiation and profitability.”

“With specialisations in unified communications, routing and switching, security, and wireless LAN, Batelco has made an investment in developing the capability to deliver the integrated and customised technology solutions that today’s customers demand,” Mr. Peres added.

Batelco has played a pivotal role in Bahrain’s development as a major communications hub and today is the leading integrated communications provider, continuing to lead and shape the local consumer market and the enterprise ICT market.