**Batelco Cisco’s Gold Partner in Bahrain**

Batelco, Bahrain’s leading business communication solutions provider and a Cisco Gold Partner in Bahrain, recently held specialised training for Batelco’s Account Management Team.

The course, which provided an introduction to Selling Business Outcomes, was aimed at individuals who are responsible for selling Cisco technology solutions to customers. As part of the training, Batelco’s employees learnt how the Cisco technology solutions can meet customers’ long term needs and better understand the business environments of current customers.

Batelco General Manager Business Division Adel Al Daylami explained, “The intent of the course was to provide our Account Management Team with the core knowledge and skills needed to understand the customer business context, define technology solutions that are aligned with business requirements, and ultimately drive specific business outcomes and business value.”

“Throughout this course participants had the opportunity to apply what they learnt to real-life business scenarios through guided exercises with challenging questions at the end of each lesson,” he added.

“At Batelco, we understand that our success relies on hiring and developing our staff. We highly emphasise developing our human resources’ capabilities, knowledge and skills through training programmes whilst enriching their practical job experiences.”

Batelco was accredited as a Cisco Gold Partner in Bahrain in 2014 and is proud to have a number of Cisco Certified resources on board including: CCIE – Expert Level in the area of Routing & Switching, Security, Voice (Collaboration) and Service Provider, CCXP – Professional Level in the area of Network, Voice, Security, Design and Service Provider and CCXA – Associate in the area of Network, Wireless, security and Design.

Batelco is also specialised in Advanced Borderless Network Architecture, Advanced Collaboration Architecture Specialisation and Data Center Architecture. Additionally, Batelco is a Cloud and Managed Services Advanced Partner.

Batelco has played a pivotal role in the country’s development as a major communications hub and today is the leading integrated communications’ provider, continuing to lead and shape the local consumer market and the enterprise ICT market. Batelco is well known as a leading ICT solutions provider offering a spectrum of solutions such as Infrastructure Solutions, Unified Communications & Collaboration, IT & Physical Security to name a few.

The Company’s comprehensive choice of products and services meets international standards and furthermore, Batelco’s Business Enterprise team is capable of customising its products and services to meet the specific needs of customers, bearing in mind the different industries and sectors they operate in.