Manama, Bahrain: Batelco, part of the Beyon Group,  now offers a complete digital journey for onboarding new customers on the Batelco app. For the first time in Bahrain, mobile customers can obtain a new service entirely remotely, including the ability to complete the fingerprint process which is now done digitally through the Batelco app. The new feature enables customers to activate a Batelco Postpaid, Prepaid or Mobile Broadband service by getting an eSIM within one minute, eliminating the need to obtain a physical SIM card.

The demand for convenient digital interactions has continuously increased over the years.Batelco’s instant activation feature presents a game-changing digital onboarding solution and a hassle-free authentication process that saves the time needed to visit a shop and queue, or wait for a SIM delivery by courier, allowing customers to get their eSIM in just one minutethrough easy-to-follow steps on the Batelco app.

In the rapidly advancing world of technology, traditional physical SIM cards are making way for their virtual counterpart, the eSIM. An eSIM is a digital SIM that allows you to activate a mobile data plan without having to use a physical SIM card. Now with Batelco, customers can get their eSIM easily and can activate up to 3 new mobile numbers under one CPR per month.

Aseel Mattar, General Manager Consumer at Batelco said, “We are thrilled to introduce ourinstant activation feature, which represents a significant leap forward in elevating the customer experience. We are pleased that our customers can now conveniently activate a new mobile line as well as get their eSIM in the quickest way possible.”

“Batelco’s new feature utilizes the power of advanced technology and artificial intelligence to provide a secure, reliable and convenient user experience, and we are proud to be the first telecom in the market to offer it,” she added.  

For a step-by-step guide, customers are invited to watch this video https://youtu.be/KpuxQO-m6aE