**Latest Technology and Devices to Support Operational Efficiency**

Batelco, Bahrain’s leading communications solution provider, in its efforts to support digitisation in the Kingdom, is collaborating with Gulf Air, Bahrain’s national carrier. The agreement will see Batelco support the airline’s on-board operations with Batelco providing iPads for Gulf Air’s cabin service managers to streamline their on-board processes.

The partnership deal was sealed through the signing of an agreement during a meeting at Batelco’s Hamala Headquarters recently. Through the agreement Batelco will provide iPads for Gulf Air’s cabin crew team to maximise their efficiency and support the national carrier’s drive to digitise their operational processes. The crewmembers will benefit from the use of the latest iPad technology with access to Batelco’s dedicated 4G data network and tailor-made packages for the airline.

Batelco is keen on supporting the digital drive in the Kingdom to promote more efficient processes and operations. The provision of the latest technology and devices is in line with Batelco’s strategy to become a leading digital services provider and player in the region.

Speaking on the occasion, Batelco’s Acting in Charge of the Enterprise Division Donya Al Ansari said, “Batelco is very pleased to sign this agreement with Gulf Air and support their efforts in providing top quality devices and technology to assist their crew members in their working roles. Batelco values its partners and assures them the availability of tailor-made packages and customised support. We are delighted to support Gulf Air with their digitisation efforts, and plan to extend this support further to benefit the Kingdom of Bahrain,” added Mrs. Al Ansari.

Gulf Air Chief Operating Officer Captain Nasser Al Salmi, said, “Equipping Gulf Air’s cabin service managers with iPads on-board Gulf Air’s fleet further streamlines our operational performance and gives our team greater capabilities and efficiencies in handling various passenger preferences while inflight. This helps Gulf Air further elevate the customer service experience on-board our aircraft. Accordingly, we are delighted to partner with Batelco to realise this technological development in our on-board service offering.”

“Gulf Air is keen to utilize the latest technologies as part of our ongoing paperless drive that, in tandem, further enhances our operations, elevating the customer service experience on-board and helping us better serve our passengers. With these tablets, our frontline passenger-service team are equipped with current information about passenger preferences, helping us offer unique and personalized services,” said Director of Information Technology, Dr Jassim Haji.